Frequently Asked Questions
An overview of frequently asked questions and the answers.
What is the shipping time?
What is the shipping time?
Your order will be delivered within 5 business days of placing it. Please note that this is an average delivery time, and in some cases it may be slightly shorter or longer due to, for example, busy delivery times.
If your order hasn't arrived after 5 business days, please contact us at support@thatsthespirit.nu . We'll check it right away and make sure your order gets to you as quickly as possible!
What payment methods do you accept?
What payment methods do you accept?
We accept the following payment methods:
- iDEAL
- Apple Pay
- Maestro
- MasterCard
- VISA
How can I track my order?
How can I track my order?
Once your order has been shipped, you will receive an email with a track & trace code that you can use to track your package.
Can I change my delivery address?
Can I change my delivery address?
Please contact us at support@thatsthespirit.nu and we will see together whether it is still possible to change your address.
What is your return policy?
What is your return policy?
You may want to return an order. You can return products within 30 days of receipt. Please send them to That's The Spirit's office address: Bennebroekerweg 265, 1435 CJ Rijsenhout.
